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10 Best Hotel Loyalty Programs for 2018

Hotel News: USA TODAY Names 10 Best Hotel Loyalty Programs for 2018

USA TODAY recently released its 2018 list for the 10 best hotel loyalty programs. To determine the winners of this year’s USA TODAY 10Best Readers’ Choice Awards, a panel of industry experts nominated loyalty programs, including editors from USA TODAY and 10Best.com, as well as other expert contributors. USA TODAY readers had four weeks to vote online for their favorite program.

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Hotel News: Make the Most of New Spaces: How Hotel Operations Can Support Renovations

More than ever, the guest experience lives beyond the hotel room. Both business and leisure travelers increasingly want shared experiences as they travel, and they’re seeking out hotels with inviting lobby lounges, alluring bars and restaurants, and attractive shared amenities like fitness centers, spas and entertainment venues.

Hotel News: Can the Hotel Industry keep pace with Food & Beverage trends to leverage value?

The food and beverage industry has been transformed in recent years.

I recall the early days, when I was part of the team responsible for renting spaces such as the Criterion in Piccadilly Circus to Marco Pierre White and the, then ground-breaking, Atlantic Bar and Grill in the basement of the Regent Palace Hotel. These were prime, central London locations, expensive real estate but, previously, under-utilised.

News: Robots: Hotel customers like them (mostly)!

When Captain Kirk or Mr. Spock needed information, they would hail the Enterprise’s computer, and the computer would respond to their request. In 1966, that was an amazing piece of science fiction. Now, with Siri, Alexa, and other devices with artificial intelligence, we all are figuratively standing on the bridge of the Enterprise, speaking to devices that are “listening” to us and fulfilling our simple requests.

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